Customer Success Story

Sonitrol Streamlines Design of Tailored Solutions with System Surveyor

Cut Site Survey and Proposal Submission Timelines in Half

Skip Ahead: Challenge  |  Solution  |  Results


Since 1960, Sonitrol has been committed to reducing false alarms and increasing criminal apprehensions. Whether a K-12 school, retail storefront, commercial business office or warehouse, Sonitrol has spent the last six decades delivering on that commitment. By integrating access control, video surveillance, fire alarm systems, gunshot detection, and other state-of-the-art systems, Sonitrol custom tailors each of their solutions to meet every deployment’s exact needs.

Over the years, as Sonitrol has watched security technologies evolve, they realized both their site survey and system design processes needed to match pace. To address this need, Sonitrol partnered with System Surveyor, whose intuitive and accessible system design platform is designed to help integrators like Sonitrol transition their work on paper to a digital format.


Equipped with System Surveyor on an iPad or Android-based tablet in the field, Sonitrol’s technicians are able to take photos, visualize device attributes and drag-and-drop hardware directly onto a digital floor plan, making edits with their customers in real time while automating a bill of materials in the background. As a result, Sonitrol cut the time it took to conduct site surveys and submit proposals in half.

A System Surveyor employee at a computer workstation with two screens watching a video on one screen and a Sonitrol logo graphic appears on the other computer screen.

Designed for effortless collaboration, System Surveyor also allowed Sonitrol team members to share survey photos, product specifications, digital as-builts and other vital details using an intuitive and secure cloud-based platform, ensuring everyone involved in the design and delivery process is on the same page. The results speak for themselves.


“The System Surveyor team and app have worked wonders for Sonitrol team by streamlining the entire system design process,” said Joe Allen, Vice President and Owner of Sonitrol Security, Delaware Valley.

With a minimal learning curve, Sonitrol discovered the benefits of working with System Surveyor immediately. Projects that normally required multi-day site visits were completed in 30 minutes, allowing Sonitrol to close deals quicker and deliver solutions in record time.

“System Surveyor’s easy-to-use platform eliminates the cumbersome chore of carrying around pencils and notebooks by efficiently integrating everything into a single program,” Allen continued. “It’s a product that feels like it was made for us.”

Start growing with System Surveyor today.

Contact us today for a personalized demo. We’ll review your specific use case to see how System Surveyor can transform your business.

About System Surveyor

The System Surveyor mobile, SaaS-based platform enables everyone involved in system design, installation, and maintenance to collaborate on an unprecedented scale. Working together in one system of record, professionals can better plan and manage the systems organizations rely on every day: video surveillance, access control, fire alarm, IT, building automation, AV, healthcare, and more. From system integrators to end customers to subcontractors, the benefits are increased sales, faster project completions, higher satisfaction, and enhanced long-term service levels. Based in Austin, Texas, System Surveyor can be found at