We collect personal and business information that you provide us through the Site or the Services, or through other means such as email or online interactive forums. The information we collect from you will generally include your name, email address, address, phone number, company name, job title, photos, and information about your company, your company’s clients or potential clients, or other business associates. In some cases, you may provide log in IDs and passwords or cost information related to system assets represented in our Service. When inviting other persons or businesses to view the content you have provided to the Service, you will share their names and email addresses with us as well. The information you provide may also include certain preferences that may be used to enhance your user experience, such as your preferences regarding products, services, technologies and manufacturers. When you register as a user and pay for the Services, you will provide us with your billing name and address, your credit card number and expiration date, and any other information required to process your payments. You can choose not to provide us with certain personal and company information, but then you may not be able to gain access to or full value of the features and benefits of our Site or Services.
Like many Web sites and mobile applications, we automatically track certain information about you as you use our Site and Services to help us manage our systems and deliver optimal user experience. This information may include, your IP address, the URLs and web pages you’ve visited along with frequency and duration of the visits, your geographic location, information accessed, and your browser type, operating system or mobile device information.
We process this personal information to obtain information about our Site, engagement with our own and third-party content and interest in our products and services and to enable you to request information from us, to communicate with us and to be contacted by us. We do not and will not sell the personal information that we collect from you through this Site.
We rely on fulfillment of contract and legitimate interest as the lawful basis under GDPR Article 6 for processing the personal information that we collect in this manner. We have a legitimate interest in understanding how our customers, potential customers and visitors use our website, which helps us better design our Service.
We use “cookies” and other similar technologies to collect visitor information. This allows us to provide information which is targeted to your interests and to make your experience more efficient and convenient. A cookie is a small amount of data that is sent to your browser from a Web server and stored in your device’s storage system. Most cookies we may use will be “session cookies,” meaning that they will be automatically deleted at the end of a session. You may be able to configure your device or browser to decline the cookies we use if your browser or device permits.
We also use Google Analytics cookies to collect general information about how visitors use our website. Individual visitor’s IP addresses are anonymized, sent to and stored by Google on servers in the United States. Google may transfer this information to third parties to have it processed or when required by law. Information about Google Analytics cookie privacy is available at:
You can use your browser to disable some of the cookies that we use. Instructions for doing so may be located under your browser’s “Help,” “Tools” or “Edit” menus. Disabling a cookie does not delete it from your browser. Cookies must be deleted manually. If you disable or delete a cookie, the information previously collected by that cookie may still be used, but we will not use that cookie to collect any new information from you.
The primary purpose for gathering personal and company information is for authorization and use within the Site and Services. We use information that we collect for the following general purposes: to improve your experience in using our Site and the Service and, in doing so, to enhance your personal and professional productivity; to communicate with you and other users regarding products, services and informational notices that we think may be of interest to you; to fulfill your requests for products and services, to customize the advertising and content you see; to contact you; and for administrative and internal business purposes.
We may use anonymous information for any purpose, including, but not limited to, analyzing trends, providing a better user experience and gathering broad demographic information for aggregate use. We do not use this anonymous data in a manner that would identify you personally.
Through use of our Site and the Services, you may choose to share files, data, photos, usernames, passwords, and other information related to or stored within your account with other individuals, companies or users; in doing so, you may disclose sensitive company or personal information contained therein and you do so at your own risk.
We work closely with certain affiliates and business partners with whom we may share general or aggregated statistical information. This aggregated, non-identifying information may include usage patterns, trends, preferences and other collective characteristics of our users and serves to help us, our affiliates and others evaluate and tailor our communications, advertisements, products, services and general business practices to provide greater benefit to our clients.
From time to time we share aggregated, anonymized personal information we collect from you with trusted affiliates and business partners who work with or on behalf of us. These companies may use your personal information to enhance and personalize your experience with us, to communicate with you about services, products and events that may be of interest to you and for other promotional purposes. Information sharing allows us to introduce new services, products and resources based on your interests and needs. With that in mind, your information may be shared with other select companies whose products and services you may find useful and those select companies will handle, store, retain, use, share and access personal information in accordance with their own privacy policies, and we disclaim any and all liability relating thereto.
Every now and then, we may invite you to take part in surveys and promotions. The information we collect from these surveys and promotions may be matched with individual accounts to improve your overall experience and may be shared with select third parties.
In addition, we reserve the right to disclose and transfer your information, including your personal information and anonymous information about you: (a) to a subsequent owner, co-owner or operator of the Site; or (b) in connection with a merger, consolidation, restructuring, the sale of all or substantially all of our equity ownership interests and/or assets or other corporate change, including during the course of any due diligence process.
We understand and respect that not all of our end users may want to allow us to share their information with other select companies. If you do not want us to share your information, please contact us at the email address referenced in the Contact Us section of this policy, and we will (as soon as reasonably practicable) take steps to ensure that we do not share your information with other companies (other than service providers that assist us in providing the Site and the Service). When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.
However, under the following circumstances, we may still be required to share your personal information:
You can correct and update the information you provide to us through the account management tools available on our Site or mobile applications, or by contacting our Administrator at Support@SystemSurveyor.com. From time to time, we may provide notices to you through email, postal mail, telephone solicitations, and/or in-person sales calls with information related to the Site or Services. You can opt-out of receiving these types of communications by contacting our Administrator at Support@SystemSurveyor.com.
We may from time to time provide on-line interactive forums such as bulletin boards, chat sessions and rooms, or message boards for users to receive or exchange information about products and various topics. Frequently, information disclosed in these areas may be viewed by other users of the Site. If you post on any on-line interactive forums, please use caution not to disclose any personal or company identifying information which may be sensitive or protected. You use these on-line interactive forums at your own risk and we are not responsible or liable for the uses that others may make of the information you post on any of these areas, even if such information is posted at interactive interface forums made available by the Company.
We use technology designed to protect user information and transmissions made within and among our web-based tools and mobile applications. The personal or company identifying information that you provide us is stored on servers and your personal or company mobile device. We will maintain appropriate organizational and technical measures for the protection of the security and integrity of user information. Our servers are located in secured facilities with restricted access and protected by protocols and procedures designed to ensure the security of such information. We highly recommend that you employ measures available on your computer and mobile device to secure your computer and mobile device against unauthorized access and use. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to or from the Site and Services, and you engage in such transmissions at your own risk.
We incorporate this section to identify additional consumer protections that are in accordance with California law.
When you access our Site, we may automatically collect personal information such as technical data about the device that you are using and your browsing patterns. We collect this information by using cookies, server logs and similar technologies. You may choose to give us additional personal information, such as your name, employer, address, email and telephone number.
We use this personal information in several ways, including monitoring website activity, gauging interest in our products and enabling you to communicate with us and request information.
We do not and will not sell the personal information that we collect from you through this website.
If you use an authorized agent to request information or exercise your rights, that authorized agent must meet the same authentication requirements that apply to the requests that we may receive directly from you. We may verify requests made by authorized agents to ensure security and comply with regulations and our internal policies.
“Do Not Track” (“DNT”) is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our Site does not currently respond to “Do Not Track” settings. For further details regarding DNT, visit donottrack.us.
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on gdpr.eu.
To confirm that we are processing your personal information and to access any personal information that we may have collected about you from this website, please contact us.
You may also inquire about the purpose and categories of your personal information that we may process, third parties that may have received your personal information from us, the purpose of our collection and processing of your personal information, the source of any personal information about you that you did not provide to us, and how long we will store your personal information. You have a right to correct (rectify) any personal information that we have collected from you if it is inaccurate. You may also request that we delete or cease processing that information, subject to certain exceptions as allowed by law. You may also request that we refrain from using your personal information for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. When practicable, we will provide, at no cost and in response to your authentic request, your personal information to you or transmit it directly to another controller. If we cannot provide the requested information right away, we will let you know when it can be provided. If we deny your request, we will explain the basis for our decision.
Our Site and Services are designed and intended for a general professional audience and are not intended for children. We do not knowingly collect or use personal information regarding children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be deleted from our database.
Last Updated: October 1, 2023