Moving from Paper and Pen to Collaborative, Mobile Platform Improves Customer Experience and Long-Term Sales Engagement
The Konica Minolta Security Services team sought to upgrade its sales process with a digital tool to gather site requirements and create system designs. Using the mobile, collaborative capabilities of System Surveyor, the team now has a streamlined sales methodology and design process that elevates the customer experience when purchasing Konica Minolta security solutions and MOBOTIX cameras.
“Every customer I present to says we’re ten times beyond anything they’ve seen before. The professionalism we convey using System Surveyor demonstrates that Konica Minolta is a serious regional and national player in security system design services”, Dan Kozich, Regional Sales Manager.
