Help Center Results

Software support for our loyal customers!

Best Practices Conducting a Site Survey

Glossary of Common Terms

How can I find my paid invoices?

I didn’t get my verification link. What should I do?

Does System Surveyor collect sales tax?

How do I use Zoom to Improve on my iPad app?


Accounting & Billing

Team Settings & Permissions

Tablet Specifications

Starting a Survey

Building Element Profiles

What is the hosting facility and who owns the data?

How can I make sure my photos are backed up?

What are short cut keys in System Surveyor?

Can I create my own Icons?

Will my subscription renew automatically?

How do I use Accessories?

How do I use InfoMask?

How to collaborate with my Team using Comments?

How do I update my credit card information?

How can I change my survey name?

What is the Budget Estimator?

How can I add Guest Users?

How can I update my contact information in System Surveyor?

How do I use the Cable Path tool?

How do I change the Element size?

How do I enable/disable Team Members?

Can I add text or annotations to my survey?

Do you have an element catalog for import?

How do I edit Site Permissions?

How do I add/remove seats?

Can I update my Elements in bulk?

How do I move Elements on survey?

How can I adjust my Area of Coverage?

What attributes can I search for?

How do I upgrade my plan?

How do I add Accessories to Element Profiles?

How can I pay for System Surveyor?

What are Containers?

How can I replace or rotate a floor plan?

Can I reset the Scale on my survey?

How do I export/import Element Profiles?

How to use the Budget Estimator?

How do I place Elements on a survey?

What roles can I assign users?

How much does System Surveyor cost?

How do I start a survey?

How do I create Element Profiles?

How do I use filters or layers?

How do I invite Team Members?

How do I change my system types?

What Elements are available?

Where are all my Sites and Surveys?

What is the Team Library function?

How does the Site List work?

What happens to our data if we cancel or part ways?

How can I send a Link?

How do I cancel my subscription?

How do I add my company logo to reports?

What are Enhanced Reports?

How to export and share reports?

Device Specifications

How do I get started using System Surveyor?

Training Webinar: Getting Started & Conducting Effective Site Surveys

How do I start a project?

Cleaning up your Dashboard

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Can I get a demo of System Surveyor?

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